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Terms & Conditions

Please read these terms carefully before using our services

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the CruiseBookingPro website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CruiseBookingPro provides cruise booking services, travel planning, and related travel services. We act as an intermediary between you and cruise lines, airlines, hotels, and other travel service providers.

3. Booking and Payment Terms

3.1 Booking Process
  • All bookings are subject to availability and confirmation
  • Prices are subject to change until full payment is received
  • We reserve the right to refuse service to anyone
  • Bookings are not confirmed until payment is processed
3.2 Payment Terms
  • Deposits are typically required to secure bookings
  • Full payment is due 60-90 days before departure
  • We accept major credit cards and bank transfers
  • All prices are quoted in USD unless otherwise stated
  • Additional fees may apply for special services

4. Cancellation and Refund Policy

4.1 Cancellation Fees
  • Cancellation fees vary by cruise line and fare type
  • Fees typically increase as departure date approaches
  • Some fares may be non-refundable
  • Travel insurance is recommended for protection
4.2 Refund Processing
  • Refunds are processed within 10-15 business days
  • Processing fees may apply
  • Refunds are issued to the original payment method
  • Airline and cruise line policies may affect refunds

5. Travel Documents and Requirements

It is your responsibility to ensure you have all required travel documents:

  • Valid passport with sufficient validity
  • Required visas for your destinations
  • COVID-19 vaccination records if required
  • Travel insurance documentation
  • Any other documents required by cruise lines or destinations

We are not responsible for denied boarding due to missing or invalid documents.

6. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to protect your investment. Travel insurance can cover:

  • Trip cancellation and interruption
  • Medical emergencies and evacuation
  • Lost or delayed baggage
  • Travel delays and missed connections
  • Emergency assistance services

7. Limitation of Liability

Our liability is limited to the following:

  • We act as an agent for travel service providers
  • We are not responsible for the acts or omissions of third parties
  • Our maximum liability is limited to the amount paid for our services
  • We are not liable for indirect, incidental, or consequential damages
  • Force majeure events are beyond our control

8. Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters and weather events
  • Government actions and travel restrictions
  • War, terrorism, and civil unrest
  • Pandemics and health emergencies
  • Technical failures and system outages

9. Website Usage

9.1 Acceptable Use
  • Use our website for lawful purposes only
  • Do not attempt to gain unauthorized access to our systems
  • Do not interfere with website functionality
  • Respect intellectual property rights
9.2 Prohibited Activities
  • Submitting false or misleading information
  • Attempting to defraud or deceive
  • Using automated systems to access our services
  • Violating any applicable laws or regulations

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of CruiseBookingPro or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

12. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

  1. Direct communication and negotiation
  2. Mediation if necessary
  3. Binding arbitration in accordance with applicable laws
  4. Legal proceedings as a last resort

These terms are governed by the laws of Wyoming, United States.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

15. Contact Information

For questions about these Terms & Conditions, please contact us:

By Mail:

1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801

Questions About Our Terms?

If you have any questions about these terms and conditions, please don't hesitate to contact our legal team.

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